1. General Conditions of the terms of purchase and sale
1.1. These terms of purchase and sale (the “Conditions”) form a legally binding agreement between the Buyer and LPX Trade SIA. The agreement establishes the rights and responsibilities of both parties regarding the purchase and sale of goods, payment, delivery, and returns. By clicking “I accept and agree to the Terms,” the Buyer acknowledges and agrees to these Conditions. In addition, the Buyer confirms their understanding that these Conditions apply to all transactions made on the online store.
1.2. The Seller may revise or amend these Conditions at any time in accordance with applicable law. Moreover, the Seller will notify registered Buyers of any changes via email. Therefore, the Buyer must re-confirm acceptance of the updated terms of purchase and sale to continue making purchases.
1.3. Purchases from the online store are available to:
1.3.1. Individuals who have reached the age of majority and are legally competent to enter into contracts;
1.3.2. Legal entities;
1.3.3. Authorized representatives of the aforementioned persons.
2. Protection of Personal Data
2.1. The Seller will process all personal data registered with LPX Trade SIA in accordance with the Seller’s Privacy Policy. By registering on the website, the Buyer agrees to the “Personal Data Protection Rules.” Furthermore, the Buyer acknowledges the Seller’s responsibility to protect their personal data in compliance with the law.
3. Conclusion of the Contract
3.1. The agreement between the Buyer and the Seller forms when the Buyer selects goods, adds them to the shopping cart, and clicks the “Pay” button. Once the Buyer completes this action, they are bound by the terms of purchase and sale outlined herein.
3.2. The Seller will register and store each purchase and sale agreement in the online store’s database. Thus, the Seller may reference the order at any time if needed.
4. Buyer’s Rights
4.1. The Buyer has the right to make purchases from the online store according to these terms of purchase and sale. In particular, the Buyer has the right to receive goods of the quality and quantity specified on the website.
4.2. The Buyer can cancel the purchase within 14 calendar days after delivery by notifying the Seller in writing (via email, specifying the goods and order number). However, the Buyer must ensure the return conditions are met, as detailed in section 11.
4.3. The rights under clause 4.2 are governed by the Law on the Protection of Consumer Rights of the Republic of Latvia and the “Regulation on Distance Contracts” (Resolution of the Cabinet of Ministers No. 207), as well as the Civil Code of Latvia. Therefore, these provisions provide the Buyer with the ability to cancel the purchase under specific conditions.
4.4. The Buyer may only exercise the rights under clause 4.2 if the goods remain unused, undamaged, and in their original condition. In other words, the Buyer should return items in the same state in which the Seller delivered them.
5. Buyer’s Obligations
5.1. The Buyer must pay for the goods and accept delivery as per these terms of purchase and sale. Consequently, any failure to do so may result in cancellation of the order.
5.2. The Buyer must keep their account details confidential. In case of data loss, the Buyer must inform the Seller immediately using the contact information in the “Contacts” section. If the Buyer does not do this, they will be responsible for any misuse of their account.
5.3. The Buyer agrees to comply with all rules and regulations applicable to the online store and follow the laws of the Republic of Latvia. Moreover, the Buyer agrees not to engage in any activity that could disrupt the normal functioning of the online store.
6. Seller’s Rights
6.1. The Seller reserves the right to set a minimum order value, which will appear during checkout. Thus, the Seller will not process orders below this amount.
6.2. If the Buyer attempts to undermine the security or stability of the online store, the Seller may restrict or terminate the Buyer’s access without notice. In such cases, the Seller will take appropriate action to protect the integrity of the store.
6.3. The Seller may temporarily or permanently suspend the Buyer’s access to the online store if significant circumstances arise. For instance, a technical failure or security breach might require temporary suspension.
6.4. If the Buyer does not make payment within 3 business days after selecting a payment method, the Seller may cancel the order without notifying the Buyer. In this event, the Seller will make the goods available for sale to other buyers.
7. Seller’s Obligations
7.1. The Seller agrees to provide the services of LPX Trade SIA online store under these terms of purchase and sale. Additionally, the Seller commits to ensuring the store operates smoothly and efficiently for the Buyer.
7.2. The Seller will protect the confidentiality of the Buyer’s personal data in accordance with relevant Latvian legislation and the Seller’s Privacy Policy. This means the Seller will take appropriate measures to safeguard all personal information provided.
7.3. The Seller commits to delivering the ordered goods to the Buyer’s specified address as per the delivery terms outlined in clause 9. Should delivery be delayed, the Buyer will be informed of the revised timeline.
7.4. If the Seller cannot deliver the goods within the specified time due to unforeseen circumstances, they will offer a similar or equivalent product. If the Buyer refuses the alternative, the Seller will refund any advance payment within 10 business days. Alternatively, the Buyer may request a different product from the Seller.
8. Product Pricing, Payment, and Terms
8.1. Product prices are displayed in euros, exclusive of VAT. However, the website will list any additional charges, such as shipping, separately at checkout.
8.2. The Buyer may choose to pay via:
8.2.1. Credit card payment;
8.2.2. Bank transfer.
8.3. The Buyer must make payments immediately. Therefore, shipment and delivery will commence once the Seller receives payment.
8.4. After confirming payment, the Seller will send the Buyer an order confirmation and an invoice by email. This document will include the products, their quantity, final price (with taxes and shipping charges).
9. Delivery of Goods
9.1. The Buyer must specify a delivery address when placing an order. In case of any changes to the address, the Buyer must inform the Seller immediately.
9.2. The Buyer must accept the goods themselves. If the Buyer is unavailable, they must designate a trusted person to receive the goods. Moreover, the Buyer cannot request delivery to anyone unauthorized.
9.3. The Seller or their authorized representative will deliver goods to the Buyer. Thus, the Buyer should be available to receive the goods at the designated address.
9.4. If the Seller cannot deliver the goods within the specified time due to unforeseen circumstances, they will inform the Buyer immediately and provide an updated delivery timeline. Consequently, the Buyer will have the option to accept the delay or request an alternative solution.
9.5. The Buyer is responsible for checking the condition of the goods during delivery. Any damage to the packaging must be reported in the delivery documentation. If the goods are damaged upon arrival, the Buyer should notify the Seller immediately.
9.6. The Buyer may collect the goods directly from the Seller’s warehouse if desired. In such cases, the Buyer should inform the Seller in advance to arrange for collection.
10. Goods Quality and Warranty
10.1. Product descriptions on the website outline the characteristics of the goods. However, the Seller does not guarantee that the product image on the website will perfectly match the actual product.
10.2. The Seller is not liable for discrepancies between the product’s appearance on the website and the actual product due to monitor settings. Therefore, the Buyer is encouraged to review product specifications thoroughly before purchasing.
10.3. Some goods come with a specific quality warranty, which will be indicated in the product descriptions. This warranty covers specific defects in materials or workmanship, as specified by the manufacturer.
11. Returns and Exchanges
11.1. Goods may be returned or exchanged according to the Consumer Rights Protection Law of Latvia and the “Regulation on Distance Contracts.” Furthermore, the Buyer must comply with the return procedure outlined by the Seller.
11.2. To return an item, the Buyer must complete a return document and submit it with the returned items. In addition, the Buyer must ensure the goods are properly packed to avoid damage during transit.
11.3. Returns must occur within 14 calendar days from the delivery date. Thus, the Buyer must take prompt action if they wish to return the product.
11.4. The Buyer must ensure that the returned goods are in their original condition, with no damage to the product or packaging. Otherwise, the Seller may refuse the return.
11.5. The Seller reserves the right not to accept returned goods if the Buyer fails to follow the return procedure. As a result, the Buyer will be responsible for any return shipping costs.
11.6. Return shipping costs are the responsibility of the Buyer unless the goods are defective or incorrectly delivered. In such cases, the Seller will cover return shipping costs.
12. Liability
12.1. The Buyer is responsible for the accuracy of the information provided during registration. Therefore, the Seller cannot be held liable for any issues caused by incorrect or incomplete information.
12.2. The Buyer is also responsible for their actions on the online store and for sharing their login details with third parties. In case of unauthorized use, the Buyer must notify the Seller immediately.
12.3. The Seller is not liable for losses arising from incorrect data provided by the Buyer. Thus, the Buyer is encouraged to double-check their details before submitting an order.
13. Marketing and Promotions
13.1. The Seller may offer promotions or discounts at their discretion. However, these promotions are subject to change and may be canceled at any time.
13.2. The Seller may change or cancel promotions without prior notice. Therefore, the Buyer should check for current offers regularly.
14. Communication
14.1. The Seller will send all messages to the email address provided by the Buyer during registration. In addition, the Buyer can change their contact details at any time via their account settings.
14.2. The Buyer can contact the Seller using the contact details found in the “Contacts” section of the website. In case of any issues, the Seller will respond within a reasonable time frame.
15. Final Provisions
15.1. These terms of purchase and sale are governed by the laws of the Republic of Latvia. Moreover, any legal disputes will be resolved in the courts of Latvia.
15.2. Any disputes will be resolved in accordance with Latvian legislation. Therefore, the Buyer agrees to adhere to the laws of Latvia.